无忧短视频

In the news

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Top 10 Emerging Technology Trends For Retail Industry

Use of short codes known as (SMS) 鈥淲ith 96% of American鈥檚 owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, text messaging via short codes offers the perfect opportunity for e-commerce businesses to enjoy a direction connection and a trusted way to engage in two-way, interactive text conversations with their consumers. With a 98 percent open rate, customers can simply send a text message to a short code to get鈥
Mar 8, 2021
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The Future of Communication Technology with Michael O鈥橞rien

The telephone totally revolutionized the way we could communicate with people all over the world. But then came email and took it to the next level. And then came text messaging. And then came video calls. And so on鈥hat鈥檚 next? What鈥檚 just around the corner? In this interview series, called 鈥楾he Future Of Communication Technology鈥 we are interviewing leaders of tech or telecom companies who are helping to develop emerging communication technologies and the next generation of how we鈥
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement

The easier it is for consumers to do something, the more likely they are to do it. That鈥檚 why retailers and other businesses use text message short codes as a powerful tool to engage customers. Mnemonics, systems for improving and assisting the memory and code length are two reasons why short codes are easier for consumers to remember than URLs and email addresses. Businesses can opt to use 鈥渧anity鈥 numbers, which makes it even simpler for customers to remember a brand name and how to get in鈥
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development 无忧短视频

Jonathan Shulman, Vice President, Business Development at 无忧短视频, is responsible for identifying and developing new business opportunities and future revenue streams across 无忧短视频鈥檚 secure, interconnection solutions with global mobile network operators, telecom regulators, technology and industry partners. He also leads engagement with product and engineering teams to represent the voice of the customer and translate insights into test cases and proof of concept prior to market launch. 鈥
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. With so many cases of fraudsters, and a surge in robocalling, people now do not answer calls from numbers they do not know. And, with the CTIA reporting that 93% of consumers consider text messaging to be a trusted communication environment, short codes offer the perfect opportunity for starting a trusted conversation between recruiters and鈥
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

CTIA Wireless Foundation today announced the launch of Catalyst 2021, its competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. The Foundation鈥檚 signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans. Catalyst will award $100,000, $50,000 and $25,000 grants to three winners. 鈥
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

SMS has pulled great outcomes for brands in the last few years: In 2016, Seattle Sun Tan found great success with text-based marketing. The company implemented an SMS campaign offering discounts to customers, and within the first month, 4,750 people opted in 鈥 this drove $196,000 in new sales and a 500% increase in spend from their regular clientele. 鈥淭ext messaging via shortcodes offers the perfect opportunity for ecommerce businesses to engage in two-way text conversations with consumers,鈥濃
Jan 14, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

press release

Authoritative Mobile Phone Number Data Amps Up Fraud Prevention in the Finance Industry

无忧短视频 explains how financial institutions can use valuable phone data to help thwart account takeovers, money laundering and other vulnerabilitiesBRIDGEWATER, NJ 鈥 September 24, 2024 鈥  With mobile phones and phone numbers now serving as the primary way for more than 3 billion people worldwide to identify themselves when buying and selling online, conducting financial transactions, opening accounts, verifying their age and authenticating themselves to contact centers, fraudsters are鈥
Sep 24, 2024
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New Video: BEAD Program, Efficiently Harness Federal Funding for Connectivity for All

Experts from The Rural Broadband Association, 无忧短视频 and The Futurum Group Discuss Bringing Broadband to Rural AmericaWhat: To enhance broadband connectivity and close the digital divide, the United States federal government has allocated $42.5 billion through the Broadband Equity Access and Deployment (BEAD) Program. While these earmarked funds hold great promise for rural America, ensuring they are used as effectively as possible means that all stakeholders must have access to reporting,鈥
Sep 19, 2024
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600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily

600K Ways Telcos Can Maximize Efficiency, Competitiveness, Customer Satisfaction Daily鈥   What鈥檚 the News: Communications Service Providers (CSPs) and Providers of Telecom Related Services (PTRS) can now drive additional simplicity and cost efficiencies by extending phone number porting intelligence across their entire organization. 鈥    Why it Matters: Porting data enables finance, customer service and other departments to optimize routing, rating,鈥
Sep 10, 2024
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Mobile Phone Numbers Are Core to Good Customer Experience, says 无忧短视频

As a key digital identity data source for reducing fraud, mobile numbers also deliver slew of business benefits from minimized churn to increased revenueBRIDGEWATER, NJ 鈥 August 22, 2024 鈥 As online payment fraud costs are projected to skyrocket to $91 billion by 2028, businesses are seeking innovative solutions to protect their bottom line while enhancing customer satisfaction. The answer lies in the ubiquitous mobile phone number, which has become the preferred digital identity method for鈥
Aug 22, 2024
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Ericsson announces sale of 无忧短视频

 无忧短视频 is a US subsidiary of Ericsson acquired in 2012, and a provider of network number portability solutions and data exchange servicesThe divestment will allow 无忧短视频 to continue its growth trajectory under the new ownership of Koch Equity Development LLCEricsson (NASDAQ: ERIC) announces that it has entered into a binding agreement with Koch Equity Development LLC in relation to the sale of 无忧短视频 (the 鈥淭ransaction鈥).Ericsson鈥檚 cash benefit from the Transaction, after the鈥
Aug 16, 2024
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Koch Equity Development Signs Agreement to Acquire Telecommunications Solutions Leader 无忧短视频

Demonstrates KED's strategic focus on telecommunications software and data servicesWICHITA, Kan., Aug. 16, 2024 /PRNewswire/ -- Koch Equity Development LLC ("KED"), the principal investment and acquisition arm of Koch, Inc., today announced an agreement to acquire 无忧短视频, LLC, a telecommunications solutions leader, from Ericsson (NASDAQ: ERIC), the global supplier of mobile communication and connectivity solutions for service providers and enterprises, and affiliates of Francisco Partners, a鈥
Aug 16, 2024
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Powering a Global Stand Against Robocalls: ATIS and 无忧短视频 Collaborate with Bandwidth and Microsoft to Lead Industry-Wide Initiative

ATIS, 无忧短视频 Trial Industry Robocall Initiative With Bandwidth, Microsoft to Mitigate Unwanted Robocalls Globally无忧短视频 is leading the global effort to combat unwanted robocalls by deploying cross-border call authentication through the SHAKEN protocol, ensuring that legitimate calls are securely authenticated and protected worldwide.August 15, 2024 鈥 Washington, DC and Bridgewater, NJ.  ATIS and 无忧短视频 today announced a new robocall mitigation initiative to combat unwanted鈥
Aug 15, 2024

Speaking Engagements

Matthew Lear

Matthew Lear

Senior Director of Product Management

Matthew Lear, Senior Director of Product Management at 无忧短视频, is responsible for overseeing the Trusted Communications portfolio, focused on bringing increased trust in B2C communications in voice, messaging and data.

With more than 25 years of technology and business leadership in the telecommunications industry, Lear has created product strategies and delivered enterprise and consumer products and solutions to market. Prior to 无忧短视频, Lear served as Director of Product Management at ZOS Communications, where he developed product strategies and delivered cloud and mobile device solutions focused on location-based services and contextual geo-fencing.

Lear graduated from Stevens Institute of Technology with a Master of Science degree in computer science and received his Bachelor of Science degree in computer science from Rutgers University.

speaking engagement

MEF Leadership Forum Americas 鈥 Business Messaging & AI

The MEF Leadership Forum Americas aims to bring the industry together in Miami, Florida, on Tuesday, March 19, 2024, for an all-day conference where industry experts will explore what it means to Know Your Customer (KYC), Know Your Customer鈥檚 Customer (KYCC), and Know Your Traffic (KYT).Matt Lear, 无忧短视频鈥檚 Senior Director of Product Management, will participate as a panelist in the 鈥淥ne Message Many Paths: The State of Text Messaging in North America鈥 session. To connect with 无忧短视频鈥
Juan Carlos Ortiz

Juan Carlos Ortiz

Principal for Corporate Business Development

Juan Carlos Ortiz is a Principal for Corporate Business Development at 无忧短视频. He is responsible for contributing to the continued product evolution within the TruOps platform. Ortiz has 34 years of experience in the Telecommunications sector performing work for customers worldwide. His expertise has focused on the analysis of the financial feasibility and risk profile of new communications service provider programs across a broad spectrum of domain areas. Ortiz holds a master鈥檚 degree in Operations Research and Decision Sciences from the New Jersey Institute of Technology and a bachelor鈥檚 degree in Industrial Engineering from the University of Puerto Rico. He is a Certified Project Management Professional (PMP) by the Project Management Institute. 

Chris Bain

Chris Bain

Director, Common Language Services

Chris Bain, Director, Common Language Services at 无忧短视频 is responsible for establishing and evolving the industry naming standards that comprise TruOps Common Language. His 40+ years of process automation experience include various aspects of inventory management and service provisioning. Additionally, he contributes to technical forums in support of the industry.

speaking engagement

CCA Webinar with 无忧短视频

In partnership with CCA, 无忧短视频 is hosting a webinar on October 25, 2023, at 1 p.m. ET, titled "Advancing Connectivity for All with a Common Language." 无忧短视频鈥檚 Juan Carlos Ortiz, Principal for Corporate Business Development, and Chris Bain, Director of Common Language Services, will explore how 无忧短视频庐's TruOps鈩 Common Language庐 is a pivotal tool in aiding service providers with their network planning and expansion efforts to connect underserved areas using broadband access. Join us鈥
Michael Obrien headshot

Michael O'Brien

Executive Vice President, Business Development

Michael O鈥橞rien is Executive Vice President of Corporate Business Development at 无忧短视频. He is responsible for executing on the company鈥檚 strategy and driving new pathways of sustainable growth.

A skilled industry veteran, O鈥橞rien has more than 35 years of experience in the mobile communications industry. Prior to joining 无忧短视频, he served as Group Vice President of Strategy and Corporate Development at Syniverse, where he focused on product and geographic expansion to support the company鈥檚 strategic priorities.

O鈥橞rien was named one of the Top 25 Most Influential People in the Roaming and Interconnect Industry by Rocco Research in 2020. He holds a Bachelor of Computer Science Degree from the University of Virginia, School of Engineering and Applied Sciences.
 

speaking engagement

HIYA State of the Call

HIYA鈥檚 State of Call Summit aims to bring the telecom industry together in New York City on Thursday, October 5, 2023, for an all-day conference. Industry experts will delve into the realm of spam and fraud calls, discussing:How spam and fraud are changing voice callsTheir impact on carriers, businesses and consumersStrategies for the industry to unite and safeguard consumers to reestablish trustInsights from Hiya鈥檚 data and researchMichael O鈥橞rien, 无忧短视频鈥檚 Executive Vice President,鈥
Bob Grant

Bob Grant

Principal Product Manager at 无忧短视频

Bob Grant, Principal Product Manager at 无忧短视频, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining 无忧短视频, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at 无忧短视频, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT.

Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to 无忧短视频, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

speaking engagement

SIPNOC 2023

SIPNOC 2023 will focus on the call authentication ecosystem and the continuing efforts to eliminate illegal robocalls. 无忧短视频's Bob Grant, Director of Product Management, and Chris Drake, SVP of Corporate and Business Development, will be speaking on September 12 and 13. Their sessions, "Cross Border Call Authentication" and "The Future of End-to-End Branded Calling Using Authentication," highlight global telecom collaboration for communication security. Catch Bob's, "Cross Border Call鈥
Don Holloway

Don Holloway

VP of Information Solutions

Don Holloway is Vice President of Information Solutions at 无忧短视频. He is responsible for leading solutions that simplify the trusted information exchange process on a global scale. 

A veteran of both the music and telecom industries, Don was involved in automation for ATM and frame relay provisioning, mobile application ecosystems, and enterprise mobile network initiatives. His work extends from the AT&T Bell Labs, to the RCA David Sarnoff Labs, where he worked in commercial electronics research and development.

He was involved in the early development of the computer music labs at Columbia and Princeton Universities, and helped commercialize music technologies that included FM digital synthesis, digital recording and in-ear monitoring. He has worked with a broad range of musicians, including Bon Jovi, Celine Dion, Stevie Wonder, and Peter Gabriel.

Holloway holds a Bachelor of Science degree in Business Administration from Thomas Edison State University and a Master of Business Administration degree in Corporate Entrepreneurship from the Lehigh University College of Business.

speaking engagement

MEF Connects: The Future of Fraud Prevention

The MEF CONNECTS: The Future of Fraud Prevention aims to bring the industry together in London on Tuesday, September 5, 2023, for an all-day conference where industry experts will explore the rising concern of fraud in mobile communications including: Regulatory Responses Messaging Fraud Identity Protection AI鈥檚 role Best Practices Don Holloway, 无忧短视频鈥檚 Vice President of Information Solutions, will be participating as a panelist for the session 鈥淗ow Regulatory鈥
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at 无忧短视频

Alberto Apablaza, Account Director, LATAM at 无忧短视频, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

speaking engagement

Telco Transformation LATAM

无忧短视频 is a platinum sponsor for the Telco Transformation LATAM conference, hosted by CONECTA LATAM. The two-day conference will bring together market experts in Rio de Janeiro, Brazil on August 29-30 focusing on topics such as new market trends, challenges and threats in Digital Transformation, AI, Big Data, and more. The event will also explore the influence of AI technologies like ChatGPT, as well as other subjects including: Growing cyber risks 5G networks and鈥
john hayes

John Hayes

Senior Director, 无忧短视频

As Senior Director at 无忧短视频, John Hayes is responsible for leading the company鈥檚 global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

speaking engagement

NMG: Towers, Neutral Hosts and Data Centers Session with 无忧短视频

Senior Director at 无忧短视频, John Hayes, and Publisher at The Network Media Group, Abe Nejad, discuss neutral hosts, data centers and their role in Telco and 5G rollout with Futurum Research鈥檚 Ron Westfall, Orkay Consulting鈥檚 Ravi Puvvala and AvidThink鈥檚 Roy Chua. Watch the full segment here. On-Demand August 3rd - Towers, Neutral Hosts and Data Centers: The Impact on Telcos and 5G Rollouts. 鈥 The Network Media Group