ÎÞÓǶÌÊÓÆµ

In the news

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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider

As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
Nov 11, 2020
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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates

Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, ÎÞÓǶÌÊÓÆµâ€™s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.
Nov 2, 2020
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Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews ÎÞÓǶÌÊÓÆµâ€™s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

In this Black Swan Telecom Journal webinar, ÎÞÓǶÌÊÓÆµâ€™s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, ÎÞÓǶÌÊÓÆµ CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data

Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how ÎÞÓǶÌÊÓÆµ is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓÆµ.com

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U.S. Federal Agencies Can Quickly and Accurately Compare Telecom Providers Before Ordering Services Through the GSA

It is time consuming for federal agencies to research and compare dozens of telecom service providers. That’s why the U.S. General Services Administration created the Enterprise Infrastructure Solutions (EIS) program, which provides agencies with a single, convenient resource for quickly identifying their options. A new use case explores how ÎÞÓǶÌÊÓÆµâ€™s Common Language enables agencies to quickly, accurately and confidently compare their options before ordering services through the GSA.
Jan 20, 2022
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A Single Fraudulent Call Cost A Major Retailer $400,000. Here’s What It Did Next.

Retailers and other businesses lose an average of $1.82 billion annually to callback fraud, according to the Communications Fraud Control Association. A newly released ÎÞÓǶÌÊÓÆµ use case describes how one major retailer that lost $400,000 in a single callback fraud incident, opted to address the issue by banning all callbacks to the country where the fraud originated before realizing that there were other, more customer-first options available. The use case explains how the retailer trialed ÎÞÓǶÌÊÓÆµÂ® TruNumber Protect, which features a comprehensive, continually updated database of high-risk and unallocated telephone number ranges worldwide, that enables retailers to assess situations as they come and protect themselves from fraud.
Jan 13, 2022
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MNP Interconnection Telecom Solutions India Passes 300 Million Ported Numbers Milestone

Mobile number porting frees India’s consumers and businesses to keep their mobile number when switching service providers. Mobile Number Portability (MNP) is good for businesses, consumers and the industry because it provides customers with choices, which drives competition and innovation. Since 2011, MNP Interconnection Telecom Solutions India (MITS), an ÎÞÓǶÌÊÓÆµ subsidiary, has managed over 300 million port requests across its 575 million subscribers throughout Zone 2.
Jan 4, 2022
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AT&T and ÎÞÓǶÌÊÓÆµ Examine Foundational Ways to Monetize And Operationalize 5G Deployments And Services

Despite the operational and monetization challenges service providers face in the deployment of business strategies involving 5G, operational improvements and savings can be realized across all industries. In a recent Network Media Group panel, experts from ÎÞÓǶÌÊÓÆµ and AT&T explore the importance of an industry alliance to achieve common goals, common standards and common APIs that will help operational partners reduce complexity as well as TruOps Common Language as the foundational element that allows AT&T to deploy new services more rapidly.
Dec 1, 2021
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Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, ÎÞÓǶÌÊÓÆµ's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, ÎÞÓǶÌÊÓÆµ and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, ÎÞÓǶÌÊÓÆµ will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021