无忧短视频

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The Future of Communication Technology with Michael O鈥橞rien

In this recent Authority Magazine article, 无忧短视频鈥檚 Chief Product Officer Michael O鈥橞rien discusses the next generation of communication technology and how 无忧短视频 works to re-establish trust in communications platforms. He dives into what led 无忧短视频 to build their innovative technologies and how they plan to impact the world of communication.
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement

Today, roughly 20% of American adults are 鈥渟martphone-only鈥 internet users, meaning they own a smartphone but don鈥檛 have home broadband service. In this RIS article, 无忧短视频鈥檚 Cliff Holsenbeck explores how retailers and other businesses use text message short codes as a powerful tool to engage customers. Short codes are ideal for engaging consumers who use a smartphone as their primary or only connection to the internet. Businesses that embrace short codes text messaging make it easy for consumers to act on a retailer鈥檚 advertising and marketing.
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development 无忧短视频

Consumers have become increasingly wary of robocalls and have stopped answering their phones for unknown numbers. Communication channels are constantly being infiltrated by scammers and people are losing trust in these channels. On this episode of Enterprise Talk podcast, 无忧短视频鈥檚 Jonathan Shulman discusses the importance of trust in communications and networks across the global service provider and telecommunications ecosystem and how RCS can improve customer engagement for contact centers.
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. However, with so many cases of fraudsters and a surge in robocalling, people aren鈥檛 answer calls from numbers they don鈥檛 know. Communications channels like text messaging are considered safer, with 93% of consumers viewing text messaging as a trusted communication environment. In this article, 无忧短视频鈥檚 Cliff Holsenbeck explores how short codes offer the perfect opportunity for starting a trusted conversation between recruiters and candidates.
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

无忧短视频 is a proud sponsor of CTIA Wireless Foundation鈥檚 Catalyst 2021, a competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. As the foundation鈥檚 signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans.
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

In this recent Shogun article, 无忧短视频鈥檚 Cliff Holsenbeck discusses how SMS marketing can be valuable to ecommerce businesses. Text messaging via shortcodes can offer the perfect opportunity for ecommerce businesses to engage in two-way text conversations with their consumers. With over 275 million smartphone users in the U.S. alone, there is a wide pool of potential customers. Data also shows that at the beginning of 2020, SMS was already averaging 2,755% ROI for ecommerce marketers 鈥 not too far behind email鈥檚 ROI of 3,800%.
Jan 14, 2021
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How CSPs can restore consumer trust in communications in 2021 鈥 and beyond

In this Vanilla Plus article, 无忧短视频鈥檚 chief product officer Michael O鈥橞rien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller鈥攖he collaborative industry initiative facilitated by CTIA and 无忧短视频鈥攚ill operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, 鈥淭he 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,鈥 discusses the multi-layered blanket of security that provides timely鈥攐ften real-time鈥攑rotection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, 无忧短视频, Microsoft and Twilio discussed what service providers must do to prepare for the 聽FCC鈥檚 September 28 deadline.
Sep 21, 2021
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How to Detect and Protect Against One-Ring 鈥淲angiri鈥 Fraud

Creating an illegal $1.82 billion industry, 鈥淲angiri鈥 fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back鈥攃harging them at a premium rate. As part of Conecta Latam鈥檚 Telco Transformation Digital Summit and Virtual Expo, 无忧短视频鈥檚 Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how 无忧短视频鈥檚 TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021
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A Successful Pilot: 无忧短视频, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, 无忧短视频, Metaswitch and Verizon covered a recent trial run of Registered Caller鈩 at the 2021 STIR/SHAKEN Summit and conversed about what it will offer to fix the declining answered rates.
Sep 8, 2021
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AT&T, CTIA and 无忧短视频 Discuss Efforts to Mitigate robocalls in the U.S.

With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, 无忧短视频 in partnership with CTIA created Registered Caller鈩⑩攖he industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam. In this Network Media Group panel, experts from AT&T, CTIA and 无忧短视频 explore how this helps maintain the integrity of one of our most vital methods of communication鈥攙oice calls鈥攂y providing voice service providers with a single source of truth for verified caller information.
Aug 25, 2021
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无忧短视频 Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

无忧短视频鈥檚 TruReach Certify have been selected as a recipient of the 2021 Communications Solutions Product of the Year Award by TMC. One of TMC鈥檚 most coveted awards, it honors the forward thinking that TruReach Certify brings to the telecommunications industry as the first deployment of a STIR/SHAKEN-based robocall mitigation solution. Through the implementation of TruReach Certify, consumers have confidence that the information displayed on their devices is legitimate, empowering them to make educated decisions when answering calls.
Aug 12, 2021