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Service providers are in the unenviable position of trying to stay profitable in a highly competitive, capital-intensive market that consistently demands new services, new technologies and lower prices. Business and consumer customers want to pay less for more calls and minutes in their bundles, more data, more speed and more services; and if they can鈥檛 get what they want from their current service provider, they will switch to a new one. At the same time, shareholders want to drive more鈥
May 7, 2019