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In the news
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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free
The industry-led Secure Telephone Identity Governance Authority (STI-GA) today announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication.
With the STIR/SHAKEN protocol, a call is given the top level of attestation (A-level) only if the service provider signing the call can attest to the customer鈥檚鈥
Jul 26, 2021
article
Who is calling and why? T-Mobile enhances caller ID in proof-of-concept
Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why.
The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
T-Mobile used Rich Call Data (RCD) technology in combination with鈥
Jul 20, 2021
article
Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as 鈥淲angiri,鈥 according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers.
The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to鈥
Jul 19, 2021
article
T-Mobile US brings rich call data to caller ID for more protection against scammers
T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
The call was completed on T-Mobile鈥檚 voice network using First Orion鈥
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it鈥檚 a spam call and let it go to voicemail.
Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized鈥
Jul 19, 2021
article
T-Mobile US adds rich data to Caller ID
T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers.
RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls.
Read more here.
Jul 16, 2021
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Pace Community Insight with 无忧短视频
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
无忧短视频 Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services
What鈥檚 the News: 无忧短视频 has joined the 5G Open Innovation Lab, a new ecosystem of 5G equipment providers, cloud-service providers, academia, government agencies and communication service providers as well as early- and later-stage start-ups.
Why it Matters: Communications service providers rely on 无忧短视频庐 TruOps Common Language庐 to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. 无忧短视频 brings that expertise to 5GOILab to鈥
Jun 28, 2021
press release
Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS
AT&T, Google, 无忧短视频 and Infobip Share Insights During MWC21
What:
Illegal robocalls, SMS spam and 鈥渨angiri鈥 one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don鈥檛 recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers鈥
Jun 23, 2021
press release
Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor
What:
鈥淲angiri鈥 fraud costs service providers $1.82 billion annually, making it one of the top five fraud types. Also known as one-ring scams, wangiri initially targeted consumers but has expanded to businesses, including call centers. In response to the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, the FCC recently confirmed that voice service providers may block calls from numbers that are highly likely to be associated with wangiri without fear of liability.
鈥
Jun 16, 2021
press release
MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines
无忧短视频 experts provide insights into industry-led fraud-fighting initiatives
What鈥檚 the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender are steadily rebuilding consumer trust in voice calls and messaging.
Why it Matters: Spam and illegal robocalls have caused consumers to stop answering their calls. That's not surprising considering the $1.82 billion lost annually due to鈥
Jun 15, 2021
press release
USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts
无忧短视频 to participate in a webinar on May 13, 2021 at 1 p.m. ET
What:
无忧短视频鈥攁long with a guest speaker from IDC鈥攚ill participate in a USTelecom webinar, 鈥淯sing Existing Technology to Power the Communications of Tomorrow (5G, Edge Computing, Virtualized Networking and More) to discuss the key findings from the IDC whitepaper, sponsored by 无忧短视频, 鈥淐ommon Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking.鈥
Presenters will discuss:
鈥
May 13, 2021
press release
IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale
What鈥檚 the News: Industry analyst firm IDC explains how 无忧短视频庐 TruOps Common Language庐 will play a larger role in the evolution of networks鈥攑articularly in support of accelerating 5G rollouts鈥攚hile continuing to support ongoing network operations and maintenance.
Why it Matters: The greatest challenge communication service providers face is keeping pace with technology advancements鈥攍ike 5G鈥攖hat allow new revenue-generating services to be introduced profitably and at scale. One big鈥
Apr 29, 2021
press release
Best Practices for Building a Secure Foundation for RCS
无忧短视频 joins international panel of experts for MEF Connects Virtual Panel
BRIDGEWATER, N.J. (March 17, 2021) 鈥 Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement. Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone. As the industry鈥
Mar 17, 2021
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