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In the news
article
Pace Community Insight with 无忧短视频
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
article
FCC deadline for STIR/SHAKEN caller ID authentication nears
The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
STIR/SHAKEN is a protocol that helps digitally authenticate phone numbers to verify that a call is indeed coming from the number shown on a caller ID. It鈥檚 a technology used against illegal spoofing, a technique robocallers sometimes use in order to appear like a call is coming from a鈥
Jun 29, 2021
article
FCC deadline for STIR/SHAKEN caller ID authentication nears
The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
STIR/SHAKEN is a protocol that helps digitally authenticate phone numbers to verify that a call is indeed coming from the number shown on a caller ID. It鈥檚 a technology used against illegal spoofing, a technique robocallers sometimes use in order to appear like a call is coming from a鈥
Jun 29, 2021
article
How businesses can protect their brands and bottom lines against damage from illegal robocalls
March 17, 2021 was a milestone in the war on illegal robocalls. The FCC levied a $225 million fine 鈥 the largest in its history 鈥 on a telemarketer for making 1 billion illegal robocalls. On the same day, the FCC launched its Robocall Response Team, whose 51 staffers will step up enforcement and develop policies to help track down illegal robocallers. And finally, the FCC issued cease-and-desist letters to six voice service providers for allowing their networks to pass illegal robocalls.
鈥
May 28, 2021
article
Driving Sales Transformation At 无忧短视频
Peter Ford is Executive Vice President of Global Sales at 无忧短视频, a Private Equity backed company that offers solutions that enable the interconnection of networks, devices, and applications to the communications industry.
Ford is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined 无忧短视频 in 2018 to accelerate the company鈥檚 international strategy and since that time has transformed the sales鈥
May 27, 2021
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Member Spotlight | May, 2021
无忧短视频 joined PACE to become part of a community that advocates and promotes best practices for companies relying on contact centers to communicate with customers. It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications鈥攑articularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two鈥
May 26, 2021
article
5G and Common Language levels the playing field to new players, creates opportunity, Podcast
鈥淰ery simply we (无忧短视频) keep the world connected,鈥 says Sharon Dileo, 无忧短视频鈥檚 Director of Product Management. In this podcast Dileo is joined by Chris Bain, Director, Common Language Services at 无忧短视频, as we look at recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services. Anyone who wants鈥
May 21, 2021
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
无忧短视频 Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services
What鈥檚 the News: 无忧短视频 has joined the 5G Open Innovation Lab, a new ecosystem of 5G equipment providers, cloud-service providers, academia, government agencies and communication service providers as well as early- and later-stage start-ups.
Why it Matters: Communications service providers rely on 无忧短视频庐 TruOps Common Language庐 to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. 无忧短视频 brings that expertise to 5GOILab to鈥
Jun 28, 2021
press release
Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS
AT&T, Google, 无忧短视频 and Infobip Share Insights During MWC21
What:
Illegal robocalls, SMS spam and 鈥渨angiri鈥 one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don鈥檛 recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers鈥
Jun 23, 2021
press release
Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor
What:
鈥淲angiri鈥 fraud costs service providers $1.82 billion annually, making it one of the top five fraud types. Also known as one-ring scams, wangiri initially targeted consumers but has expanded to businesses, including call centers. In response to the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, the FCC recently confirmed that voice service providers may block calls from numbers that are highly likely to be associated with wangiri without fear of liability.
鈥
Jun 16, 2021
press release
MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines
无忧短视频 experts provide insights into industry-led fraud-fighting initiatives
What鈥檚 the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender are steadily rebuilding consumer trust in voice calls and messaging.
Why it Matters: Spam and illegal robocalls have caused consumers to stop answering their calls. That's not surprising considering the $1.82 billion lost annually due to鈥
Jun 15, 2021
press release
USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts
无忧短视频 to participate in a webinar on May 13, 2021 at 1 p.m. ET
What:
无忧短视频鈥攁long with a guest speaker from IDC鈥攚ill participate in a USTelecom webinar, 鈥淯sing Existing Technology to Power the Communications of Tomorrow (5G, Edge Computing, Virtualized Networking and More) to discuss the key findings from the IDC whitepaper, sponsored by 无忧短视频, 鈥淐ommon Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking.鈥
Presenters will discuss:
鈥
May 13, 2021
press release
IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale
What鈥檚 the News: Industry analyst firm IDC explains how 无忧短视频庐 TruOps Common Language庐 will play a larger role in the evolution of networks鈥攑articularly in support of accelerating 5G rollouts鈥攚hile continuing to support ongoing network operations and maintenance.
Why it Matters: The greatest challenge communication service providers face is keeping pace with technology advancements鈥攍ike 5G鈥攖hat allow new revenue-generating services to be introduced profitably and at scale. One big鈥
Apr 29, 2021
press release
Best Practices for Building a Secure Foundation for RCS
无忧短视频 joins international panel of experts for MEF Connects Virtual Panel
BRIDGEWATER, N.J. (March 17, 2021) 鈥 Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement. Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone. As the industry鈥
Mar 17, 2021
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