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In the news
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal
无忧短视频鈥檚 SVP, Corporate and Business Development, Chris Drake, examines how fraudsters use AI for voice-cloned robocalls, their impact on digital security and the measures to combat them in this Q&A with Enterprise Security Tech.Read the full article here.
May 20, 2024
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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts
无忧短视频鈥檚 Head of Product, Mykola Konrad, emphasizes the necessity for tower and data center operators to embrace 无忧短视频庐 TruOps鈩 Common Language庐 in facilitating effective communication with communication service providers (CSPs), enhancing asset visibility and enabling efficient network planning to fully seize the opportunities of the 5G landscape.Read the full article here.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams
Chris Drake, SVP at 无忧短视频, joins Matt Gephardt from KSL 5 TV to discuss NCAA March Madness ticket scams. Chris discusses the various types of fraud leading up to the tournament and how to avoid them.Watch the full segment here.
Mar 20, 2024
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Forbes: Countering Fraud and Navigating Customer Experience Complexities
无忧短视频鈥檚 Head of Information Solutions Business, Peter Ford, discusses the ongoing challenges confronting digital identity on a global scale, focusing specifically on the exploitation of phone numbers. Peter emphasizes the significance of verification processes like Know Your Customer (KYC) and Know Your Business (KYB), and the critical importance of preserving phone numbers' integrity for secure digital interactions. He advocates for collaborative efforts and innovative solutions to鈥
Mar 15, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls
Michael O鈥橞rien, Executive Vice President of Corporate Business Development at 无忧短视频, emphasizes collaborative efforts among regulators and communication service providers to combat challenges posed by a surge in fraudulent activities, using the 鈥5 Rs of CX鈥 framework to address issues such as trust-building, regulatory compliance, customer retention and infrastructure adaptability for a safer digital future. Read more on Pipeline.
Mar 11, 2024
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VanillaPlus: How phone numbers define us
Tune in as Jim Morrish from VanillaPlus chats with Mike O鈥橞rien, EVP of Business Development at 无忧短视频, about how phone numbers stay with us and remain the center of a person's digital identity.Watch now here.
Mar 8, 2024
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VanillaPlus Issue 2 2024: 无忧短视频鈥檚 Mike O鈥橞rien explains how verified identity will slam the door on fraud
Mike O鈥橞rien, EVP of Business Development at 无忧短视频, is the cover story of VanillaPlus Issue 2 2024 as he discusses the pervasive threat of fraud targeting mobile devices and the importance of securing digital identity, with a focus on the role of phone numbers as a key identifier. He further explores the challenges businesses and consumers face in verifying identity and combating fraud in the digital age. The story emphasizes the significance of the phone number in this process and its鈥
Feb 26, 2024
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America
What鈥檚 the News: Text-enabled toll-free numbers are growing business-to-consumer engagement.
Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI.
Who鈥檚 it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers.
BRIDGEWATER, N.J. 鈥 November 18, 2020 鈥撯
Nov 20, 2020
press release
GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging
无忧短视频 expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale
BRIDGEWATER, N.J. (October 26, 2020) 鈥 Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,鈥
Oct 29, 2020
press release
Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
无忧短视频 CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS
BRIDGEWATER, N.J. (September 28, 2020) 鈥 Fortune 500 companies and some of the world鈥檚 biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business鈥
Sep 28, 2020
press release
MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience
无忧短视频 expert panelists to highlight the importance of building a foundation based on verification and authentication
BRIDGEWATER, N.J. (September 23, 2020) 鈥 The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This鈥
Sep 28, 2020
press release
Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020
BRIDGEWATER, N.J. (July 28, 2020) 鈥 Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. 无忧短视频, the industry鈥檚 trusted communication partner, will host an鈥
Jul 28, 2020
press release
无忧短视频 Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications
无忧短视频 Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications
TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards
What鈥檚 the News: 无忧短视频鈥檚 TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients.
Why it Matters: 无忧短视频鈥檚 TruReach Toll-Free 8MS and Deliver Aerialink platforms are being鈥
Jul 24, 2020
press release
无忧短视频鈥檚 Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program
Women in Cable Telecommunications (WICT) Leadership Program
无忧短视频 leaders to attend immersive leadership development program for the fourth consecutive year
What鈥檚 the News: 无忧短视频鈥檚 Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program.
Why it Matters: This is the fourth consecutive year 无忧短视频 has taken part in鈥
Jul 7, 2020
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