无忧短视频

In the news

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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
Jun 29, 2021
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FCC deadline for STIR/SHAKEN caller ID authentication nears

The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology. In this Fierce Wireless article, Bob Grant discusses 无忧短视频鈥檚 role as industry and policy administrator for SHAKEN and the importance of participating in STIR/SHAKEN for service providers.
Jun 29, 2021
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How businesses can protect their brands and bottom lines against damage from illegal robocalls

In the latest Help Net Security article, Chris Drake discusses how illegal robocalls are making it difficult for COVID-19 contact tracers to reach people who typically ignore calls from numbers they don鈥檛 recognize. Consumers are inundated with so many illegal robocalls that when they see a call from an unfamiliar or unidentified number, they let it drop into voice mail 76 percent of the time. Chris explores how legitimate businesses can leverage STIR/SHAKEN to get their calls authenticated and protect their brands and bottom line.
May 28, 2021
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Driving Sales Transformation At 无忧短视频

The team of experts from the Revenue Enablement Institute have identified growth leaders 鈥 CXOs 鈥 who are at the forefront of defining, enabling, and leading the execution of the 21st Century Commercial Model. Peter Ford, 无忧短视频鈥檚 Executive Vice President of Global Sales, is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined 无忧短视频 in 2018 to accelerate the company鈥檚 international strategy and since that time has transformed the sales organization. In this article, Ford shares his transformation journey to drive scalable growth by changing the culture and improving the go to market process.
May 27, 2021
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Member Spotlight | May, 2021

It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications鈥攑articularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, 无忧短视频 seeks to be a collaborative partner in solving a problem that is impacting PACE members鈥 businesses, as well as today鈥檚 consumers.
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast

In the latest podcast by Telecom Reseller, 无忧短视频鈥檚 Director of Product Management, Sharon Dileo, is joined by Chris Bain, Director, Common Language Services at 无忧短视频 to discuss the recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
May 21, 2021
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Why 鈥榗ommon language鈥 could clarify the DSP route through network complexity

In the latest IDC white paper, 鈥淐ommon Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,鈥 无忧短视频鈥檚 Karl Whitelock points out that while Common Language has been used by communications service providers for over 40 years, 无忧短视频鈥檚 TruOps Common Language was established to facilitate the service design and asset tracking needs of the operations and business management processes for prevailing and emerging network connectivity architectures. Additionally, Common Language is expected to play a major role in the evolution and deployment of new facilities-based networks.
Apr 30, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

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Building Stronger B2C Relationships focus of 无忧短视频 Virtual Exhibit at ITW 2020

Business-to-consumer (B2C) messaging has seen a seismic shift in recent years, with more brands leveraging the channel to strengthen consumer relationships and drive revenue through timely and targeted engagement. This topic will be front and center at the Virtual International Telecoms Week (ITW) 2020, the world鈥檚 largest annual meeting for the global wholesale telecommunications community. During the event, 无忧短视频 will showcase its TruReach Platform that helps businesses strengthen consumer engagement across all communication channels.
Jun 11, 2020
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Webinar to Explore How Phone Number Data Can Be Used for Risk Assessment and Fraud Mitigation

We鈥檙e joining the Communications Fraud Control Association (CFCA) for a webinar titled Summer of Education: Unintended Consequences: Are you at Risk When Assessing Risk?, which takes a closer look at the growing importance of intelligent numbering data in combatting fraud. During this session, attendees will learn about the U.S. authoritative phone number porting data and how it can be leveraged to help confirm a person鈥檚 identity, approve a transaction or release personal information.
Jun 10, 2020
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无忧短视频 Takes on Verification Authority Role for GSMA鈥檚 Rich Business Messaging Initiative

With the rise of Rich Business Messaging鈥攄riven by the increasing consumer adoption of Rich Communication Services (RCS)鈥攖he GSMA, 无忧短视频 and industry leaders are working together to bolster consumer trust and proactively prevent the emergence of RCS-targeted fraud. Now a commercial reality, security and sender authentication is critical to ensuring that RCS provides a trusted channel for businesses to create richer conversations with customers.
Jun 4, 2020
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Analyst Report Outlines How Phone Number Data Can be Used for Fraud Mitigation and Risk Assessment

Black Swan Telecom Journal explores how leveraging phone number information can provide critical information for businesses to better assess risk, mitigate fraud and protect both their business and their customers.
May 27, 2020
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Expanding the Role of Toll-Free Voice Lines While Ensuring Consumer Trust

无忧短视频 will join the Mobile Marketing Association (MMA) for a webinar, Numbers Matter: Building Brand and Keeping Customer Trust in Omni-channel, that will explore the growing role of toll-free numbers for customer engagement. This will include a closer look at how toll-free numbers can be used to improve revenue and relationships. With trust paramount, brands are rediscovering the power of toll-free numbers for calls and texts that benefit from the underlying confidence customers have in the toll-free channel.
May 4, 2020
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Live Webinar Co-hosted by 无忧短视频 and VanillaPlus Focuses on Establishing Consumer Trust with RCS for Business Messaging

VanillaPlus and 无忧短视频 will host a free webinar, How Telcos Can Rebuild Trust In Communications with Rich Communication Services, on April 22, 2020, 3 p.m. UK | 10 a.m. ET. The webinar offers an in-depth conversation with industry visionaries who are building the next wave of B2C communications on a trusted foundation that will ultimately help protect businesses, promote customer-brand relationships and better engage consumers.
Apr 14, 2020
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Will Efforts to Block Illegal Robocalls Negatively Impact Legitimate Businesses?

With illegal robocalls representing nearly half of all unwanted calls in 2019, the new Signature-based Handling of Asserted information using toKENs (SHAKEN) is helping to rebuild consumer confidence and trust in the U.S. by mitigating the impact of the criminals. However, as international calls will also pass through the SHAKEN service, overseas service providers need to be fully aware of the process to ensure their calls are properly authenticated and verified, and not inadvertently blocked due to lack of trust in the authentication information or lack of authentication altogether.
Mar 27, 2020