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Pace Community Insight with 无忧短视频
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
article
FCC deadline for STIR/SHAKEN caller ID authentication nears
The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
STIR/SHAKEN is a protocol that helps digitally authenticate phone numbers to verify that a call is indeed coming from the number shown on a caller ID. It鈥檚 a technology used against illegal spoofing, a technique robocallers sometimes use in order to appear like a call is coming from a鈥
Jun 29, 2021
article
FCC deadline for STIR/SHAKEN caller ID authentication nears
The wireless industry is working to combat robocalls and Wednesday, June 30, marks the FCC deadline for carriers and other voice providers to implement STIR/SHAKEN caller ID authentication technology.
STIR/SHAKEN is a protocol that helps digitally authenticate phone numbers to verify that a call is indeed coming from the number shown on a caller ID. It鈥檚 a technology used against illegal spoofing, a technique robocallers sometimes use in order to appear like a call is coming from a鈥
Jun 29, 2021
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How businesses can protect their brands and bottom lines against damage from illegal robocalls
March 17, 2021 was a milestone in the war on illegal robocalls. The FCC levied a $225 million fine 鈥 the largest in its history 鈥 on a telemarketer for making 1 billion illegal robocalls. On the same day, the FCC launched its Robocall Response Team, whose 51 staffers will step up enforcement and develop policies to help track down illegal robocallers. And finally, the FCC issued cease-and-desist letters to six voice service providers for allowing their networks to pass illegal robocalls.
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May 28, 2021
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Driving Sales Transformation At 无忧短视频
Peter Ford is Executive Vice President of Global Sales at 无忧短视频, a Private Equity backed company that offers solutions that enable the interconnection of networks, devices, and applications to the communications industry.
Ford is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined 无忧短视频 in 2018 to accelerate the company鈥檚 international strategy and since that time has transformed the sales鈥
May 27, 2021
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Member Spotlight | May, 2021
无忧短视频 joined PACE to become part of a community that advocates and promotes best practices for companies relying on contact centers to communicate with customers. It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications鈥攑articularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two鈥
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast
鈥淰ery simply we (无忧短视频) keep the world connected,鈥 says Sharon Dileo, 无忧短视频鈥檚 Director of Product Management. In this podcast Dileo is joined by Chris Bain, Director, Common Language Services at 无忧短视频, as we look at recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services. Anyone who wants鈥
May 21, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution
KUWAIT CITY, KUWAIT 鈥 19 February 2019 鈥 Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the 无忧短视频 Common Language庐 solution to enhance capital and operational efficiencies within the company. The solution from 无忧短视频, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing鈥
Feb 19, 2019
press release
Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud
BRIDGEWATER, NJ 鈥 February 12, 2019: Strategies and insights to combat the continuing rise of telecom fraud will be the topic of discussion for delegates convening at a specialist summit in San Francisco on February 21, 2019. Among the expert speakers, will be Chris Drake, CTO, 无忧短视频 who will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises.
With the cost of telecom fraud continuing to鈥
Feb 12, 2019
press release
Intelligently managing fraud and asset management focus at MWC19 Barcelona
BARCELONA, SPAIN 鈥 Service providers will lose 鈧1.9B to telecom fraud on the first day of MWC19 Barcelona. 无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show. Stop by the 无忧短视频 meeting room located in Hall Two 鈥 Stand 201. Press and analyst interviews are available, and may be scheduled by emailing Sharon Oddy at soddy@无忧短视频.com.
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Feb 4, 2019
press release
Are home location register (HLR) lookups putting your business at risk?
Market brief outlines how service providers can efficiently route calls and messages securely
BRIDGEWATER, NJ 鈥 January 23, 2019: With tens of millions of telephone numbers porting to a different network every week, service providers must be able to identify what network a telephone is on to route a call or message to it in fractions of a second. Getting that detail wrong is a costly mistake, which is why a new market brief from 无忧短视频, an authoritative partner of the global鈥
Jan 23, 2019
press release
Best practice fraud protection strategies in the spotlight as service providers face increasing losses
Industry leading 无忧短视频庐 TruNumber Protect takes center stage at inaugural Middle East conference
BRIDGEWATER, N.J. 鈥 January 17, 2019 鈥 The increasingly damaging impact of telecom fraud and how service providers can protect themselves and their customers from its risks, will be one of the key takeaways from the upcoming Risk and Assurance (RAG) Conference in Bahrain. With annual global losses from telecoms fraud heading towards $30 billion, the most effective strategies to combat the鈥
Jan 17, 2019
press release
无忧短视频鈥檚 Kathy Timko Appointed to Rutgers University鈥檚 Customer Experience Certificate Program Advisory Board
Timko joins other top business executives in mentoring tomorrow鈥檚 customer experience professionals
无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, today announced Rutgers University has appointed Kathy Timko, Head of the Local Number Portability Administration (LNPA) Services at 无忧短视频, to its Customer Experience Certificate Program Advisory Board.
The Advisory Board supports attendees of the Rutgers Customer鈥
Dec 11, 2018
press release
Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents
BRIDGEWATER, N.J. 鈥 December 10, 2018 鈥 Vietnam is the latest country to provide the choice and convenience of Mobile Number Portability (MNP) to its residents with the rollout of a national solution on November 16, 2018.
The Vietnam Telecommunications Authority (VNTA) selected FPT Information System Corporation (FPT IS) to deploy Vietnam鈥檚 first MNP solution using 无忧短视频鈥檚 TruNumber Portability Clearinghouse. FPT worked closely with 无忧短视频鈥攖he authoritative partner of the global鈥
Dec 10, 2018