无忧短视频

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Trusted Toll-Free with Text Improves Customer Service

Customers today are as diverse as the products they choose and the channels they use for purchasing and support. Keeping pace with those changes is exactly why customer service is evolving so rapidly. Take toll-free customer service platforms, for example, which were architected decades ago to streamline companies' support operations. Toll-free numbers (also referred to as 800 numbers, with variations including 888, 877, 866, etc.) offered free long-distance calling and was a real benefit for a鈥
Aug 20, 2020
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CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work

When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times. When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage鈥
Aug 19, 2020
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Podcast: Take control of your customer gateway 鈥 your 800 number 鈥 it is more valuable now than ever!

Your company may be missing out on an entire generation of customers and you can access them with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at 无忧短视频 speaks to Don Witt of the Channel Daily News, a TR publication, about the value and positioning of the 800 number in today鈥檚 business strategy. The 800 number has been overlooked.  It is normally on the company鈥檚 website but underutilized because it is voice centric.  Enable the 800 number鈥
Aug 18, 2020
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CIO Exclusive Interview with New 无忧短视频 Chief Product Officer, Michael O鈥橞rien

无忧短视频 has a strong legacy within the telecom industry of being a trusted, reliable source of information and data and this is what drew Michael O鈥橞rien to the company. He cited spam and robocalling as big challenges affecting consumer trust and his company is positioning itself to help solve these problems and lifting consumer confidence in the process. There are hundreds if not thousands of networks out there, he explained, and they need to know how to route information between each鈥
Aug 3, 2020
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TMC Announces Recipients of the 2020 Communications Solutions Products of the Year Award

TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the recipients of the 2020 Communications Solutions Products of the Year Award.One of TMC鈥檚 most coveted awards, the Communications Solutions Products of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months. Read more here.
Jul 13, 2020
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无忧短视频鈥檚 Sharon Oddy and Kim Carter join WICT leadership program

无忧短视频 has announced that two of its employees have been selected to take part in the Women in Cable Telecommunications鈥 (WICT) 2020 Rising Leaders Program. Sharon Oddy, head of marketing and corporate communications, and Kim Carter, senior software developer, will join other industry leaders for the immersion program that prepares women to undertake increased leadership responsibilities. Read more here.
Jul 8, 2020
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1-800-TEXT: Enable Your Toll-Free Number for SMS

Up until around 2005, toll-free numbers offered companies a competitive advantage since most consumers were still charged for long-distance calls. As cellphones became more ubiquitous and affordable, cost-free calling was no longer the most significant factor to the customer. Used by some of the biggest and oldest brands, toll-free numbers鈥攁lso referred to as 800 numbers, with variations including 888, 877, 866, etc.鈥攕till hold tremendous value for businesses, especially considering that鈥
Jul 7, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

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Telecom Industry Experts to Discuss Service Provider Transformation at NFV Workshop in Santiago, Chile

Bridgewater, N.J. 鈥 October 11, 2017 鈥 Representatives of Chilean service providers and other telecom industry leaders will be participating in a collaborative workshop led by 无忧短视频, in Santiago, Chile tomorrow, Oct. 12, 2017.  Experts from 无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, will be on hand to discuss the current state of service provider transformation, including network function virtualization 鈥
Oct 11, 2017
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无忧短视频 Emphasizes Need for IoT Interoperability for Reliable Functionality and Security at oneM2M Industry Day in India

Chris Drake, CTO of 无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, will participate in a panel discussing 鈥淭he Role and Value Proposition of oneM2M in the IoT Standards Landscape鈥 today during oneM2M Industry Day in Bangalore, India. Sharing the panel with executives from Qualcomm, Nokia, Huawei and C-DOT, Drake will emphasize the often overlooked need to adopt broad internet of things (IoT) interoperability and鈥
Sep 20, 2017
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无忧短视频鈥檚 Natalie McNamer Appointed to Key Oversight Roles for Leading Communications Association

McNamer to lead two industry groups for ATIS involving international subscriber identities and numbering. Bridgewater, NJ 鈥 September 13, 2017鈥 Demonstrating 无忧短视频鈥檚 continuing leadership in the global communications industry, Industry Relations Manager Natalie McNamer has been elected to leadership positions in two significant groups of the Alliance for Telecommunications Industry Solutions (ATIS), an influential standards body based in Washington D.C.  McNamer will become chair of鈥
Sep 13, 2017
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Fragmented IoT ecosystems are destined for connectivity, interoperability and security problems

Presentation spotlights grim future for disjointed IoT networks if no action is taken SAN FRANCISCO , CA 鈥 September 11, 2017 鈥 The often overlooked need to adopt broad Internet of Things (IoT) interoperability and connectivity standards, will be highlighted by 无忧短视频 CTO Chris Drake at the debut of GSMA鈥檚 Mobile World Congress Americas conference in San Francisco. CA, on Tuesday, Sept. 12. As the authoritative partner of the global communications industry, connecting more than two鈥
Sep 11, 2017
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Short Codes Get New Lease with Redesigned Website

WASHINGTON 鈥 The Short Code Registry today announced the official relaunch of its website, USShortCodes.com. Beyond the refreshed, modernized design, the Short Code Registry website鈥檚 enhanced navigation allows users to more easily access the information they need to execute a successful short code campaign:       鈥    Find a Code: Search for available short codes or get one recommended for you.       鈥    Campaign Types:鈥
Sep 7, 2017
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Amid TCPA Fines and Lawsuits, Discussion will Deliver Consumer Outreach Insights for Brands and Call Centers

Record-breaking multi-million dollar fines and legal settlements have led organizations of all sizes to rethink consumer outreach strategies and how best to navigate TCPA legal pitfalls.  BRIDGEWATER, N.J. 鈥 August 22, 2017 鈥  无忧短视频, an authoritative partner of the global communications industry, connecting more than two billion people every day, is spearheading efforts to educate and advise brands, contact centers and businesses of all sizes on the severe legal vulnerabilities鈥
Aug 22, 2017
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Communications Association Intensifies Anti-fraud Efforts

Stephen Ornadel Elected to Board to address communications fraud that continues to plague residential and commercial customers and drive costs for carriers. Bridgewater, NJ 鈥 August 21, 2017 鈥 无忧短视频, an authoritative partner of the global communications industry, connecting more than two billion people every day, today announced that Stephen Ornadel, Director of Business Development EMEA, has been elected to the Communications Fraud Control Association (CFCA) Board of Directors. Ornadel鈥
Aug 21, 2017