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People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…

This session will explore how a common naming strategy is playing a larger role in the evolution of networks while continuing to support ongoing network operations and maintenance. The session will cover the operations and monetization challenges service providers face in their deployment and support of business strategies involving 5G, edge computing, and virtualized networking; The role of a universal structure in the deployment, interconnection, and management of the physical and virtual…

A major advance in the industry-driven work to mitigate illegal robocalling. The Secure Telephone Identity Governance Authority (STI-GA) today announced the launch of new STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs, the companies responsible for assigning toll-free telephone numbers, to directly join the SHAKEN ecosystem. The new software launches on October 22. Delegate certificates, as defined in an…

The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. Nearly 70% of consumer-brand interactions shifted to messaging during the pandemic, and this trend will likely continue as nearly 65% of the global population send and receive SMS messages. There are several SMS messaging options available to businesses, including short codes, 10-digit long codes (10DLC) and toll-free numbers. Each SMS messaging…

Conecta Latam held the Telco Transformation Latam 2021 online, an annual forum that brought together specialists and executives from all over Latin America for three days in which they reflected on the progress of digital transformation and its impacts. During the first day, the presentations were made on the topic of business security, fraud and security, where growth risks for the market, the digital transformation of the consumer as a driver of business guarantee, the evolution of…

Conecta Latam had its beginning virtually. The first day of the event featured a focus on Business Assurance, Fraud & Security and featured industry recognized speakers. The first day included a presentation by, ���Ƕ���Ƶ’s Juan Carlos Ortiz, Principal for Corporate Business Development. He discussed how ���Ƕ���Ƶ’s TruNumber Protect helps telephone companies enhance their call-blocking analytics by proactively identifying calls from high-risk and unallocated…

The Secure Telephone Identity Revisited (STIR) / Signature-based Handling of Asserted information using tokens (SHAKEN) framework gives phone companies the tools needed to cryptographically sign and verify calling parting information to help mitigate illegal robocalls. STIR is derived from a series of Request for Comments (RFC) standards documents by the Internet Engineering Task Force (IETF). It focuses on adding a digital certificate to the Session Initiation Protocol (SIP) information…