无忧短视频

Speaking Engagements

john hayes

John Hayes

Senior Director, 无忧短视频

As Senior Director at 无忧短视频, John Hayes is responsible for leading the company鈥檚 global product cost analysis efforts, fixed asset management and regulatory compliance and reporting initiatives. With over more than 30 years of experience in telecommunications, Hayes has led strategic campaigns to improve network operations for global carriers centered around new investments, utilization and fixed operations. He has also advocated for effective regulatory compliance and reporting and spearheaded financial strategies to reduce carrier expenditures and increase cost savings.

eyad

Eyad Alqadi

Regional Sales Director, EMEA, 无忧短视频

Eyad Alqadi is the Regional Sales Director, EMEA, at 无忧短视频. He is responsible for spearheading the company鈥檚 expansion in Europe, the Middle East and Africa with a focus on sales strategy, customer relations and consultation and establishing channel partner relationships.

With more than 20 years of experience in the information and communications technology (ICT) industry, Alqadi has worked successfully with organizations to leverage various technology solutions to generate value and improve operations, efficiencies, productivity and ultimately their bottom lines.

Alqadi holds a Bachelor of Engineering from New Mexico State University and a Master of Business Administration from Alliance Manchester Business School.

michael carroll

Michael Carroll

Editor, GSMA

Michael doesn鈥檛 want to admit that he has been a journalist and editor for close to 20 years covering a diverse set of subjects including shipping and shipbuilding, fixed and mobile telecoms, and motorcycling. He joins Mobile World Live as editor following several years as a freelancer, during which time he worked as the managing editor for Fierce Markets鈥 European wireless newsletter and editor on TelecomsEMEA.net (published by Questex Asia), and produced a range of feature articles and reports covering sectors including connected cars, IP Exchange (IPX), premium rate services and mobile ticketing for companies including Telecom Asia, mobileSquared and Netsize. Michael previously held various roles as reporter and editor with Informa Telecoms & Media, and as a reporter on Motorcycle News (MCN) 鈥 the UK鈥檚 largest and oldest weekly motorcycling newspaper.

speaking engagement

Driving Financial Decisions and Compliance with Fixed Asset Management

This session will explore the role of a universal Fixed Asset Management (FAM) structure in the deployment, interconnection and management of service providers鈥 physical and virtual assets.聽
David Estes

David Estes

Principal Solutions Engineer

Dave Estes is a Principal Solutions Engineer on the global sales team. He is responsible for providing technical subject matter expertise for 无忧短视频鈥檚 TruNumber platform, which provides accurate phone number data that operators need to offer seamless portability, detect and diagnose issues quickly, and help combat telephone fraud.

Dave is a wireless industry veteran and before joining 无忧短视频 worked at T-Mobile USA and managed the Roaming Business Operations team, responsible for testing & launching roaming services, fraud, steering and inter-operator issues. Dave also worked at Syniverse Technologies where he held various management roles in Product Management, Account Management and Sales Engineering. Dave has extensive knowledge, experience and expertise in data clearing, financial clearing, fraud and roaming for telecom operators and has participated in many industry and user groups.   
Dave holds a BA in business administration/marketing from the University of Puget Sound.

speaking engagement

Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud

During the panel session, 鈥淧rotect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud,鈥 无忧短视频 telecom fraud expert David Estes discussed how CSPs are upgrading their existing call-blocking analytics to identify calls from high-risk and unallocated number ranges and suspicious premium-rate numbers.
speaking engagement

SHAKEN Goes Global: Opportunities and Challenges for Service Providers and Regulators Worldwide

Keeping the voice ecosystem safe and attractive for consumers and business is an objective we all share. Fortunately, progress with STIR/SHAKEN, centralized caller verification via Registered Caller鈩 and the emergence of Rich Call Data is having a significant impact on the way we connect and communicate.
speaking engagement

Rich Call Data (RCD) Best Practices: Building Trust for Future Success

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., according to the FCC, it鈥檚 no wonder that the lion鈥檚 share of calls from unidentified or unfamiliar calls (76%) are left unanswered. While verified information and initiatives like STIR/SHAKEN have helped mitigate illegal and unwanted robocalls, the telco industry must continue to develop additional frameworks to protect consumers and businesses.