无忧短视频

In the news

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How CSPs can restore consumer trust in communications in 2021 鈥 and beyond

In this Vanilla Plus article, 无忧短视频鈥檚 chief product officer Michael O鈥橞rien discusses how understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. Over 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact center operators say that outbound call answer rates are down 30%.
Jan 7, 2021
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Trusted Communications: Predictions for 2021 鈥 and Beyond

In 2020, COVID-19 accelerated digital transformations that were expected to take several years. This article explores three ways that consumer trust in communications will evolve in 2021: mobile numbers will become your ID, the notion of privacy will get even more fluid and businesses can expect to face an identity crisis.
Dec 22, 2020
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Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging

With 96 percent of Americans owning a mobile phone, human resources professionals are starting to see the benefits of tools like mobile messaging via short codes, chatbots and other forms of automation when it comes to adding an extra layer of personal connection to their recruiting efforts. In this article, 无忧短视频鈥檚 Cliff Holsenbeck explores short code messaging, the less explored channel of communication between recruiters and candidates that can be used to smoothly conduct recruitment conversations.
Dec 22, 2020
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Mapping Out Your Retail Strategy for the Future: 7 Trends to Consider

Over the last two years, retailers have been exploring the use of text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail鈥檚 gold standard for messaging channels. In this article, 无忧短视频鈥檚 Cliff Holsenbeck gives advice for retailers looking to utilize SMS messaging in their retail strategy.
Dec 2, 2020
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Executive Broadcast, International Verification

As countries implement SHAKEN-based Calling Number Verification Services, for verifying legitimate calls and rebuilding consumer trust in caller ID, the industry needs to consider the impact on international call traffic. To ensure businesses are not disadvantaged, there is a need for authoritative guidelines for international service providers, to ensure the rules for handling their calls are clearly understood. Watch this executive broadcast with leaders in STIR/SHAKEN, here and abroad.
Nov 30, 2020
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Omni-Channel Verification - Executive Broadcast

Consumer trust in communications must transcend all touch points 鈥 from voice to messaging to chatbot interactions. Trust should not be a nice-to-have, it should be an expectation. In this executive broadcast, 无忧短视频鈥檚 CPO Mike O鈥橞rien explores omni-channel verification and how the ecosystem鈥攆rom technology vendors, service providers, messaging providers, enterprises and regulators鈥攃an collaborate to deliver trusted communications.
Nov 25, 2020
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无忧短视频 is a Digiday Technology Awards winner

无忧短视频鈥檚 TruReach Deliver Aerialink has won the 2020 Digiday Technology Award for best mobile marketing platform. This year鈥檚 awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Aerialink was chosen because it simplifies message creation and delivery while allowing companies to efficiently and cost effectively reach customers with personalized, value-based business text messages.
Nov 17, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications 鈥 The Future of Business Messaging virtual event, 无忧短视频鈥檚 Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, 无忧短视频 will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration鈥攆rom text to voice鈥攖o ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to 无忧短视频鈥檚 virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
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无忧短视频 Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

With restoring trust and confidence in communication channels at the forefront of its strategy, 无忧短视频鈥檚 TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
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无忧短视频鈥檚 Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

无忧短视频鈥檚 Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year 无忧短视频 has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020
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无忧短视频 Appoints Mobile Industry Veteran Michael O鈥橞rien as Chief Product Officer

Communications industry veteran Michael O鈥橞rien joined 无忧短视频 as Chief Product Officer, where he will lead product development and focus on growing the business into new markets. 无忧短视频 is continuing to grow its product portfolio and execute on its trusted communications strategy. By bringing on O鈥橞rien, the company looks to continue identifying new market opportunities that will further drive this strategic growth and business expansion.
Jun 29, 2020
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Virtual Summit Explores Methods, Best Practices for How to Secure the Future of Work Environments

As an authority on fraud and security, 无忧短视频 is joining notable industry leaders in a virtual executive panel at the HMG Live! Philadelphia CIO Virtual Summit titled, 鈥淪ecuring the Future of Work.鈥 Hosted by HMG Strategy, the peer-to-peer event will explore best practices for tackling the complex business and organizational challenges emerging in today鈥檚 evolving workplace.
Jun 25, 2020
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As Caller ID Spoofing and Illegal Robocalls Skyrocket Worldwide, New GSMA Working Group VINES Helps Service Providers Restore Consumer Trust in Caller ID

无忧短视频 is the chair of VINES, a new GSMA Working Group, that is developing solutions to prevent internetwork signaling fraud, which includes illegal robocalls, spoofing, toll bypass and consumer fraud. As chair and a contributing member, 无忧短视频 is sharing its expertise in enabling trusted, verified communications worldwide.
Jun 16, 2020