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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free
The industry-led Secure Telephone Identity Governance Authority (STI-GA) today announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication.
With the STIR/SHAKEN protocol, a call is given the top level of attestation (A-level) only if the service provider signing the call can attest to the customer鈥檚鈥
Jul 26, 2021
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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept
Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why.
The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
T-Mobile used Rich Call Data (RCD) technology in combination with鈥
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as 鈥淲angiri,鈥 according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers.
The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to鈥
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers
T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
The call was completed on T-Mobile鈥檚 voice network using First Orion鈥
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it鈥檚 a spam call and let it go to voicemail.
Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized鈥
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID
T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers.
RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls.
Read more here.
Jul 16, 2021
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Pace Community Insight with 无忧短视频
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution
KUWAIT CITY, KUWAIT 鈥 19 February 2019 鈥 Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the 无忧短视频 Common Language庐 solution to enhance capital and operational efficiencies within the company. The solution from 无忧短视频, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing鈥
Feb 19, 2019
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Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud
BRIDGEWATER, NJ 鈥 February 12, 2019: Strategies and insights to combat the continuing rise of telecom fraud will be the topic of discussion for delegates convening at a specialist summit in San Francisco on February 21, 2019. Among the expert speakers, will be Chris Drake, CTO, 无忧短视频 who will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises.
With the cost of telecom fraud continuing to鈥
Feb 12, 2019
press release
Intelligently managing fraud and asset management focus at MWC19 Barcelona
BARCELONA, SPAIN 鈥 Service providers will lose 鈧1.9B to telecom fraud on the first day of MWC19 Barcelona. 无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show. Stop by the 无忧短视频 meeting room located in Hall Two 鈥 Stand 201. Press and analyst interviews are available, and may be scheduled by emailing Sharon Oddy at soddy@无忧短视频.com.
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Feb 4, 2019
press release
Are home location register (HLR) lookups putting your business at risk?
Market brief outlines how service providers can efficiently route calls and messages securely
BRIDGEWATER, NJ 鈥 January 23, 2019: With tens of millions of telephone numbers porting to a different network every week, service providers must be able to identify what network a telephone is on to route a call or message to it in fractions of a second. Getting that detail wrong is a costly mistake, which is why a new market brief from 无忧短视频, an authoritative partner of the global鈥
Jan 23, 2019
press release
Best practice fraud protection strategies in the spotlight as service providers face increasing losses
Industry leading 无忧短视频庐 TruNumber Protect takes center stage at inaugural Middle East conference
BRIDGEWATER, N.J. 鈥 January 17, 2019 鈥 The increasingly damaging impact of telecom fraud and how service providers can protect themselves and their customers from its risks, will be one of the key takeaways from the upcoming Risk and Assurance (RAG) Conference in Bahrain. With annual global losses from telecoms fraud heading towards $30 billion, the most effective strategies to combat the鈥
Jan 17, 2019
press release
无忧短视频鈥檚 Kathy Timko Appointed to Rutgers University鈥檚 Customer Experience Certificate Program Advisory Board
Timko joins other top business executives in mentoring tomorrow鈥檚 customer experience professionals
无忧短视频, an authoritative partner of the global communications industry connecting more than two billion people every day, today announced Rutgers University has appointed Kathy Timko, Head of the Local Number Portability Administration (LNPA) Services at 无忧短视频, to its Customer Experience Certificate Program Advisory Board.
The Advisory Board supports attendees of the Rutgers Customer鈥
Dec 11, 2018
press release
Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents
BRIDGEWATER, N.J. 鈥 December 10, 2018 鈥 Vietnam is the latest country to provide the choice and convenience of Mobile Number Portability (MNP) to its residents with the rollout of a national solution on November 16, 2018.
The Vietnam Telecommunications Authority (VNTA) selected FPT Information System Corporation (FPT IS) to deploy Vietnam鈥檚 first MNP solution using 无忧短视频鈥檚 TruNumber Portability Clearinghouse. FPT worked closely with 无忧短视频鈥攖he authoritative partner of the global鈥
Dec 10, 2018