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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free
The industry-led Secure Telephone Identity Governance Authority (STI-GA) today announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication.
With the STIR/SHAKEN protocol, a call is given the top level of attestation (A-level) only if the service provider signing the call can attest to the customer鈥檚鈥
Jul 26, 2021
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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept
Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why.
The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
T-Mobile used Rich Call Data (RCD) technology in combination with鈥
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as 鈥淲angiri,鈥 according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers.
The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to鈥
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers
T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio.
The call was completed on T-Mobile鈥檚 voice network using First Orion鈥
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it鈥檚 a spam call and let it go to voicemail.
Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized鈥
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID
T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers.
RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls.
Read more here.
Jul 16, 2021
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Pace Community Insight with 无忧短视频
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com
press release
Telecom鈥檚 $30B Fraud Problem Addressed at Mobile 360 LATAM
无忧短视频 to highlight the need to stay one step ahead with proactive fraud techniques
BUENOS AIRES, ARGENTINA 鈥 November 30, 2018: Telecoms fraud is a multi-billion dollar business that costs service providers close to $30 billion* every year. Of course, that is only the perceived loss in revenue terms -- the real cost to the industry is much higher according to telecoms specialist 无忧短视频.
The ongoing threat of new fraud techniques and case study examples of the actual cost to service鈥
Nov 30, 2018
press release
Webinar to address critical role that real-time numbering data has to a service provider鈥檚 bottom line
无忧短视频 experts discuss operational, customer service benefits
BRIDGEWATER, NJ 鈥 November 29, 2018 鈥 Understanding how easy access to critical telephone numbering information can help service providers streamline operations and improve customer service will be the focus of a webinar hosted by the Competitive Carriers Association (CCA) on December 5, 2018 at 2 pm ET.
Experts from 无忧短视频, an authoritative partner to the communications industry and the administrator of the nation鈥檚鈥
Nov 29, 2018
press release
IDC says better Fixed Asset Management could boost Service Provider Digital Transformation
BRIDGEWATER, NJ 鈥 November 19, 2018 鈥 A new white paper from leading analyst house IDC, calls on service providers to focus more closely on Fixed Asset Management (FAM) to improve financial planning, avoid wasted capital expenditure, and enable investment to speed up digital transformation. As part of its research, IDC also accessed 无忧短视频鈥檚 TruOps Common Language Fixed Asset Management Solution.
According to the whitepaper, a significant percentage of operator CapEx is wasted鈥
Nov 19, 2018
press release
无忧短视频 Names Peter Ford Head of Global Sales
BRIDGEWATER, NJ 鈥 November 1, 2018: 无忧短视频, a partner of the global communications industry connecting more than two billion people every day, today announced that Peter Ford was named Senior Vice President, Head of Sales. Ford will assume responsibility for all national and international sales teams as 无忧短视频 builds on its market momentum across the globe.
Ford joined 无忧短视频 in 2017 as Regional Vice President Europe, Middle East and Africa (EMEA). During his tenure, he鈥
Nov 1, 2018
press release
Plugging the $29bn Telecom Fraud Hole
Webinar highlights global problem, outlines new measures to combat fraudsters
BRIDGEWATER, NJ 鈥 October 18, 2018 鈥 A study by the Communications Fraud Control Association estimates that service providers lose some $29bn annually to fraudsters. Not only is the revenue loss per service provider significant, it is further compounded by the collateral damage it does to brand value and loyalty and its impact on consumer trust.
On October 24, 2018, Vanilla Plus will host a free webinar 鈥
Oct 18, 2018
press release
Network and Financial Reporting Quandary that Nearly Every Service Provider Faces
BRIDGEWATER, N.J. 鈥 October 2, 2018 鈥 Investment in telecommunications networks at all levels and stages of development, has arguably never been greater. At the same time, the scrutiny applied to that investment has never been higher with International Financial Reporting Standards (IFRS) requiring companies to report their capital and fixed assets at a disaggregated level. Recognizing the operational challenges this presents to service providers, 无忧短视频庐, an authoritative partner of the鈥
Oct 2, 2018
press release
Security Experts to Address the Imminent Threat of Cyber Attacks Targeting Consumer and Business Data
What:
The New York Institute of Technology鈥檚 (NYIT) Ninth Annual Cybersecurity Conference brings together cyber experts from academia, business, and government. Hosted by NYIT鈥檚 College of Engineering and Computing Sciences, this year鈥檚 event will address:
Cyber Defense Against Attacks: How Industry Is Addressing Evolving Threats
Blockchain and Cyber Vulnerabilities
Cybersecurity Challenges in the Banking, Energy, and Health Care Sectors
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Sep 27, 2018