ÎÞÓǶÌÊÓƵ

In the news

article

How CSPs can restore consumer trust in communications in 2021 – and beyond

Understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. We do know that 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact centre operators say that outbound call answer rates are down 30% It’s not hard to see why. In the UK, for example, consumers receive five billion nuisance calls each year, according to Ofcom…
Jan 7, 2021
article

Trusted Communications: Predictions for 2021 — and Beyond

We’re all ready to put 2020 behind us. Pondering what 2021 holds is one way to do that — and a welcome distraction. Here are three ways that consumer trust in communications will evolve over the next 12 months. More than ever, your mobile number is your ID. Few things are as personal and as constant as a mobile number. Nearly everyone has their own, and they almost always keep it when changing service providers. Fraudsters are taking advantage of this by porting victims’ mobile numbers to…
Dec 22, 2020
article

Put It in Writing: How Recruiters Can Create a Connection with Candidates through Short Code Messaging

The COVID-19 pandemic has forced us to take a closer look at virtually every aspect of our daily lives. The economy has become one of the pandemic’s leading issues, as health experts and government officials try to strike the very difficult balance between keeping the world running while also keeping it safe for the people who live in it. This balance can be especially difficult for job seekers and recruiters as they try to connect in meaningful, mutually beneficial ways while also staying safe…
Dec 22, 2020
article

Mapping Out Your Retail Strategy for the Future: 7 Trends to Consider

2019 and 2020 saw retailers exploring using text messaging in addition to their email marketing. 2021 is likely to see SMS messaging supersede email messaging as retail’s gold standard for messaging channels. Texts have a 98 percent open rate and a conversion rate of 45 percent. By comparison, only 22 percent of B2C emails are opened and read. Kiehl’s actually found that 73 percent of consumers who signed up for text messages purchased a product within 6 months. Cliff Holsenbeck, Senior…
Dec 2, 2020
article

Executive Broadcast, International Verification

As countries, such as the U.S. and Canada, implement SHAKEN-based Calling Number Verification Services, for verifying legitimate calls and rebuilding consumer trust in caller ID, the industry needs to consider the impact on international call traffic. The global economy connects billions of international calls daily, and geography cannot be an obstacle that presents a barrier to business engagement. To ensure businesses are not disadvantaged, there is a need for authoritative guidelines for…
Nov 30, 2020
article

Omni-Channel Verification - Executive Broadcast

Consumer trust in communications must transcend all touch points – from voice to messaging to chatbot interactions. Trust should not be a nice-to-have, it should be an expectation. From technology vendors, service providers, messaging providers, enterprises, and regulators, how can the ecosystem collaborate to deliver trusted communications? Executive Speakers:      - Mike O’Brien—Chief Product Officer, ÎÞÓǶÌÊÓƵ      - Cary Cusumano—Customer…
Nov 25, 2020
article

ÎÞÓǶÌÊÓƵ is a Digiday Technology Awards winner

Monetization and marketing are only as good as the technology platforms that fuel them. This year’s Digiday Technology Awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Successful brands and publishers turned to this year’s winners to reach their audiences where they were actively consuming content, to increase lifetime value and to serve them with the assets…
Nov 17, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com

press release

With fraud on the rise and mobile phone numbers now acting as individuals’ digital identities, a perfect storm is brewing in the UK

In the most recent Trending Tech Podcast, ÎÞÓǶÌÊÓƵ’s Peter Ford and Omnisperience’s Teresa Cottam discuss the pressing issue of digital fraud as well as the latest trends impacting the telecom space LONDON and BRIDGEWATER, N.J – April 26, 2023 What:    According to a recently published white paper from Omnisperience, â€˜UK Digital Fraud: There’s a gap in the UK digital infrastructure and it’s letting fraud in,’ as the UK continues to chart its path toward a modern digital…
Apr 26, 2023
press release

ÎÞÓǶÌÊÓƵ use case substantiates how standardized site data maximizes revenue and ROI for companies that own towers and network sites

Reveals how industry-standard nomenclature supports faster, more efficient network planning for service provider customers What’s the News? A new use case from ÎÞÓǶÌÊÓƵ validates how companies that own towers and other network sites that support communications interconnection can gain a competitive advantage by using a common language to describe site assets and locations. Why it Matters? When it comes to network planning, visibility into all available towers and network sites supports…
Apr 25, 2023
press release

As regulators around the world combat the rise in illegal robocalls, call centers and businesses must adapt in order to get legitimate calls through to consumers

Upcoming Conecta Mexico session with ÎÞÓǶÌÊÓƵ’s Bob Grant explores the challenges, opportunities and considerations for business calls being properly delivered to international destinations What:                 Consumers are tethered to their phones – an extension of their identity and the single most essential tool for interacting with the world and navigating their day-to-day lives. But despite constant…
Apr 11, 2023
press release

New ÎÞÓǶÌÊÓƵ use case highlights how streamlined ordering, interconnection and billing can light up wholesale fiber revenues and ROI

What’s the News: As service providers roll out 5G and densify their networks, they are increasingly looking to the other companies in the telecom space, including fiber providers for cell site backhaul, additional capacity in the core network and interconnection to other service providers. A new ÎÞÓǶÌÊÓƵ use case explains how wholesale fiber companies can streamline and simplify their interactions with their service provider customers to secure greater market share.    Why it…
Apr 6, 2023
press release

The new opportunity for tower companies in a 5G era

ÎÞÓǶÌÊÓƵ and other industry leaders discuss how tower companies are tapping into new revenue streams and helping service providers accelerate 5G rollouts What:      Tower companies play a critical role in the deployment of 5G technology—not only by owning and leasing tower space to telecom service providers—but also through their ability to help them build out 5G networks quickly while seamlessly supporting new services and activations. With 4.8 billion 5G subscriptions…
Apr 4, 2023
press release

Greece Continues to Foster Consumer Choice and Convenience with ÎÞÓǶÌÊÓƵ Number Portability New Contract

What’s the News: ÎÞÓǶÌÊÓƵ has been providing mobile number portability service in Greece since 2004. After winning the new public tender, ÎÞÓǶÌÊÓƵ will continue providing mobile and fixed number portability service for an additional five years in Greece, which is one of a few countries in the world offering portability for both types of telecom service. Why it Matters: For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation…
Mar 8, 2023
press release

How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

ÎÞÓǶÌÊÓƵ executives showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling, network inefficiency and more What’s the News: Years of rapid technology and regulatory innovation have created major revenue streams and market opportunities for service providers. They have also increased the need for new ways to mitigate fraud, errors and inefficiencies. Why it Matters: Fraud like illegal robocalls, nuisance calls and messaging…
Feb 15, 2023