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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free

The industry-led Secure Telephone Identity Governance Authority (STI-GA) today announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication. With the STIR/SHAKEN protocol, a call is given the top level of attestation (A-level) only if the service provider signing the call can attest to the customer鈥檚鈥
Jul 26, 2021
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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept

Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why. The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio. T-Mobile used Rich Call Data (RCD) technology in combination with鈥
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud

If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as 鈥淲angiri,鈥 according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers. The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to鈥
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers

T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, 无忧短视频, NetNumber, Numeracle, and Twilio. The call was completed on T-Mobile鈥檚 voice network using First Orion鈥
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer

There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it鈥檚 a spam call and let it go to voicemail. Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized鈥
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID

T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers. RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls. Read more here.
Jul 16, 2021
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Pace Community Insight with 无忧短视频

Consumers have lost trust in calls and are missing out on important information. Jonathan Shulman with 无忧短视频 shares ideas on how the industry can restore consumer trust in calls. Read more here.
Jul 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@无忧短视频.com

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无忧短视频 Enables Fixed Number Portability in Argentina

What鈥檚 the News: 无忧短视频 has been providing mobile number portability service in Argentina since March 2012. Under a contract extension, 无忧短视频 is also providing fixed number portability service, which launched in September 2022.   Why it Matters: Argentina is one of few countries in the world with both fixed and mobile number portability. This expansion provides choice and convenience to consumers and businesses, and drives innovation among communication providers. The鈥
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

What鈥檚 the News: Dozens of countries across Europe, the Middle East and Africa have implemented origin-based rating (OBR), which uses both the origination location and the termination destination of a voice call to determine the correct amount to charge. Network Service Providers may also add surcharges and penalties if the call鈥檚 identification information is inaccurate or invalid. Why it Matters: Network Service Providers are looking for new income streams to offset shrinking voice, data鈥
Nov 14, 2022
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无忧短视频鈥檚 Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

What鈥檚 the News: 无忧短视频鈥檚 Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, joins the CFCA committee focused on arming consumers with information to help protect themselves from becoming victims of communications fraud. Why it Matters: New data from the Federal Trade Commission (FTC) indicates that consumers lost more than $5.8 billion to fraud in 2021鈥攁 70% increase from 2020鈥攚ith imposter scams being the most prevalent. 鈥
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

In an Upcoming Cloud Comms Summit US 2022 Panel Session, 无忧短视频鈥檚 Bob Grant Explores the State of Eliminating Illegal Robocalling and Spoofing, and Service Provider Solutions Helping to Stop It What: Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR鈥
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, 无忧短视频 Messaging Expert Provides Insights on What Businesses Should Know

Media Advisory During 2022 PACE ACX in Nashville, George Cray Explores Why Not All Numbers Are Created Equal and How Businesses Can Find the Right Messaging Solution for Their Needs What: Nearly 70% of consumer brand interactions shifted to messaging during the pandemic 鈥 a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean鈥
Oct 4, 2022
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无忧短视频 Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

Media Advisory At MWC Las Vegas Panel Discussion, 无忧短视频鈥檚 George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout What: Mobile phone numbers now rival Social Security and driver鈥檚 license numbers as the personal identifier that consumers use to register for financial services. That鈥檚 why mobile phone numbers are now the data of choice for account takeovers and other identity theft. Fraudsters use social engineering to obtain a consumer鈥檚 phone鈥
Sep 14, 2022
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无忧短视频 Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

What鈥檚 the News: As co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC), 无忧短视频 Senior Numbering Expert Natalie McNamer will oversee key industry initiatives associated with the North American Numbering Plan (NANP) numbering resources. Why it Matters: Phone numbers are a finite resource. Efficiently allocating and conserving these numbers is critical, especially as the demand for 10-digit phone numbers continues to increase 鈥撯
Aug 24, 2022