ÎÞÓǶÌÊÓƵ

In the news

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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider

As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) today registered its 50th authorized service provider (SP).  SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away. In December 2019, the Secure Telephone…
Nov 11, 2020
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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates

Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. Regulators and law enforcement are fighting back. For example, the FCC levied a record-setting 225 million dollars fine on Rising Eagle, a Texas-based telemarketer, for making over one billion spoofed robocalls in 2019. The same…
Nov 2, 2020
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Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

ÎÞÓǶÌÊÓƵ traces itself to Bellcore, a company formed in 1984 when the Bell telephone system, which dominated U.S. telephony, was broken up.  This is when the original AT&T was formed as a Long Distance operator.  Separately, another seven independent Regional Bell Operating Companies (RBOCs) were formed, each covering their own local telephony territories. Bellcore was created at divestiture to manage their common network operating issues and to build vital systems.  Thus…
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. Text for Humanity was created to counter online negativity by allowing strangers to exchange complimentary messages. Since the outbreak of the Covid-19 pandemic, Jonathan Bean, the chief marketing officer at Sinch, a mobile engagement firm behind the free service, says the campaign has shifted, allowing anyone to send a message to a frontline worker during Covid-19. Using SMS short code —…
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

Welcome Telecom Fraud Warriors! I’m Dan Baker, editor of Black Swan Telecom Journal.  And I invite to listen and watch a virtual webinar where four fraud control experts provide a virtual "advanced course" on tactics and some of the latest thinking and solutions for taming Wangiri fraud. Wangiri is quite simply one of the most dangerous traffic pumping frauds out there, along with International Revenue Share Fraud. The most common Wangiri scheme is for the fraudster to call a consumer…
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

ÎÞÓǶÌÊÓƵ CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data

Today, billions of people are connected across voice, text and data communication channels every single day. The speed and convenience of the internet and wireless alone is unparalleled compared to any point in human history. Yet despite the ubiquity of mobile devices and computers, formidable challenges remain. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers…
Sep 17, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com

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ÎÞÓǶÌÊÓƵ Enables Fixed Number Portability in Argentina

What’s the News: ÎÞÓǶÌÊÓƵ has been providing mobile number portability service in Argentina since March 2012. Under a contract extension, ÎÞÓǶÌÊÓƵ is also providing fixed number portability service, which launched in September 2022.   Why it Matters: Argentina is one of few countries in the world with both fixed and mobile number portability. This expansion provides choice and convenience to consumers and businesses, and drives innovation among communication providers. The…
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

What’s the News: Dozens of countries across Europe, the Middle East and Africa have implemented origin-based rating (OBR), which uses both the origination location and the termination destination of a voice call to determine the correct amount to charge. Network Service Providers may also add surcharges and penalties if the call’s identification information is inaccurate or invalid. Why it Matters: Network Service Providers are looking for new income streams to offset shrinking voice, data…
Nov 14, 2022
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ÎÞÓǶÌÊÓƵ’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

What’s the News: ÎÞÓǶÌÊÓƵ’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, joins the CFCA committee focused on arming consumers with information to help protect themselves from becoming victims of communications fraud. Why it Matters: New data from the Federal Trade Commission (FTC) indicates that consumers lost more than $5.8 billion to fraud in 2021—a 70% increase from 2020—with imposter scams being the most prevalent. …
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

In an Upcoming Cloud Comms Summit US 2022 Panel Session, ÎÞÓǶÌÊÓƵ’s Bob Grant Explores the State of Eliminating Illegal Robocalling and Spoofing, and Service Provider Solutions Helping to Stop It What: Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR…
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, ÎÞÓǶÌÊÓƵ Messaging Expert Provides Insights on What Businesses Should Know

Media Advisory During 2022 PACE ACX in Nashville, George Cray Explores Why Not All Numbers Are Created Equal and How Businesses Can Find the Right Messaging Solution for Their Needs What: Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean…
Oct 4, 2022
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ÎÞÓǶÌÊÓƵ Trusted Communication Superheroes Speak Out About Protecting Financial Services Firms and Their Customers from Fraudsters

Media Advisory At MWC Las Vegas Panel Discussion, ÎÞÓǶÌÊÓƵ’s George Cray Describes How the Industry is Fighting the Rise of Fraud and its Financial Fallout What: Mobile phone numbers now rival Social Security and driver’s license numbers as the personal identifier that consumers use to register for financial services. That’s why mobile phone numbers are now the data of choice for account takeovers and other identity theft. Fraudsters use social engineering to obtain a consumer’s phone…
Sep 14, 2022
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ÎÞÓǶÌÊÓƵ Telecom Numbering Expert Natalie McNamer Elected Co-chair of ATIS Industry Numbering Committee (INC)

What’s the News: As co-chair of the Alliance for Telecommunications Industry Solutions (ATIS) Industry Numbering Committee (INC), ÎÞÓǶÌÊÓƵ Senior Numbering Expert Natalie McNamer will oversee key industry initiatives associated with the North American Numbering Plan (NANP) numbering resources. Why it Matters: Phone numbers are a finite resource. Efficiently allocating and conserving these numbers is critical, especially as the demand for 10-digit phone numbers continues to increase –…
Aug 24, 2022