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In the news
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Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider
As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) today registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.
In December 2019, the Secure Telephone…
Nov 11, 2020
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Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates
Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time.
Regulators and law enforcement are fighting back. For example, the FCC levied a record-setting 225 million dollars fine on Rising Eagle, a Texas-based telemarketer, for making over one billion spoofed robocalls in 2019. The same…
Nov 2, 2020
article
Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America
ÎÞÓǶÌÊÓƵ traces itself to Bellcore, a company formed in 1984 when the Bell telephone system, which dominated U.S. telephony, was broken up. This is when the original AT&T was formed as a Long Distance operator. Separately, another seven independent Regional Bell Operating Companies (RBOCs) were formed, each covering their own local telephony territories.
Bellcore was created at divestiture to manage their common network operating issues and to build vital systems. Thus…
Oct 19, 2020
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Coronavirus stress: Mental health issues are rising among workers, but help is available
Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. Text for Humanity was created to counter online negativity by allowing strangers to exchange complimentary messages. Since the outbreak of the Covid-19 pandemic, Jonathan Bean, the chief marketing officer at Sinch, a mobile engagement firm behind the free service, says the campaign has shifted, allowing anyone to send a message to a frontline worker during Covid-19.
Using SMS short code —…
Oct 15, 2020
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Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud
Welcome Telecom Fraud Warriors! I’m Dan Baker, editor of Black Swan Telecom Journal. And I invite to listen and watch a virtual webinar where four fraud control experts provide a virtual "advanced course" on tactics and some of the latest thinking and solutions for taming Wangiri fraud.
Wangiri is quite simply one of the most dangerous traffic pumping frauds out there, along with International Revenue Share Fraud. The most common Wangiri scheme is for the fraudster to call a consumer…
Oct 1, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
ÎÞÓǶÌÊÓƵ CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS
BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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Increasing trust and simplifying verification for voice, text, and data
Today, billions of people are connected across voice, text and data communication channels every single day. The speed and convenience of the internet and wireless alone is unparalleled compared to any point in human history. Yet despite the ubiquity of mobile devices and computers, formidable challenges remain.
Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers…
Sep 17, 2020
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@ÎÞÓǶÌÊÓƵ.com
press release
This Just In: Squadron of Telecom Superheroes Face Off Against Villains Corrupting the Trusted Communications Ecosystem
Join the Legions of Superheroes Fighting Fraud and Solving Network Complexities by Downloading Identity Kit and Infographic that Break Down How These Superpowers are Saving the Day
What’s the News: In the ever-expanding telecom universe, there are villains trying to corrupt the trusted communications ecosystem. For those ready to join the legion of Trusted Communication Superheroes, we are ready for you to take your place among us.
Who’s Involved: These superheroes—each wielding unique…
Jul 21, 2022
press release
With Identity Emerging in Messaging Solutions, How Will the Industry Change?
Media Advisory
ÎÞÓǶÌÊÓƵ SVP Chris Drake Joins Global Industry Professionals to Address Fraud-Limiting Solutions Designed to Stop Smishing, Spam and Other Unsolicited Communications During MEF Panel Session at Messaging & SMS World in London
What: Sender identity is the root of much of the concerns surrounding fraud and customer experience but changing an established technical framework has proven difficult. Regulatory pressure and solutions are now driving new approaches to limit…
Jun 23, 2022
press release
How Can Businesses Reassure Their Customers That It’s OK to Pick Up the Phone?
ÎÞÓǶÌÊÓƵ and CTIA to Address What’s Being Done to Maintain the Integrity of Voice Calls During Panel Session at ITEXPO
What: For businesses, getting customers to answer their phones can be a challenge. A key reason? Consumers are tired of the endless barrage of illegal robocalls. So because of this, more than 75% of calls from unidentified or unfamiliar numbers go unanswered.
While the deployment of the SHAKEN/STIR framework is helping turn the tide by mitigating spoofing and…
Jun 8, 2022
press release
AB Handshake Amps Up its Telephone Fraud Fighting Capabilities by Leveraging ÎÞÓǶÌÊÓƵ’s Intelligent Numbering Solution
With ÎÞÓǶÌÊÓƵ’s TruNumber Protect, AB Handshake Further Strengthens its Telecom Fraud Prevention Solutions with Greater Flexibility and Protection
What’s the News: AB Handshake is leveraging ÎÞÓǶÌÊÓƵ TruNumber Protect intelligent numbering data to further enhance its fraud management system. TruNumber Protect provides a comprehensive database of high-risk and unallocated number ranges, which will now enable AB Handshake customers to pinpoint — and flag — potential fraudulent calls and…
Jun 7, 2022
press release
How Can We Safeguard the Booming Global Mobile Money Market from Fraudsters?
ÎÞÓǶÌÊÓƵ Discusses What FinTech Needs to Know About Protecting the Mobile Wallet During Upcoming CFCA Summer Education Event
What: More consumers than ever before are turning to their mobile devices to conduct banking transactions via SMS and Rich Communications Services (RCS). In fact, the Global Mobile Money Market size was valued at USD 4.24 Billion in 2020 and is projected to reach USD 31.88 Billion by 2028, growing at a CAGR of 28.67% from 2021 to 2028. But, while the opportunity…
May 24, 2022
press release
How Can Telecom Operators Grow Their Businesses While Mitigating Risk?
May 17th Webinar Showcases How Fixed Asset Management Solutions Are Helping Service Providers Drive Financial Decisions and Compliance
What: Service providers are under significant pressure to sustain revenue growth and profitability while delivering new digital services. At the same time, regulations, technology disruptions, intensifying competition and changing customer demands are also placing telecom operators at a financial and operational crossroads: How can they grow their…
May 17, 2022
press release
Toll-Free Calls to Benefit from Nation’s Robocall Mitigation Efforts
ÎÞÓǶÌÊÓƵ is the first RespOrg to join country’s SHAKEN ecosystem
What’s the News: As part of its new policy, the Secure Telephony Identity Governance Authority (STI-GA) has approved ÎÞÓǶÌÊÓƵ as a responsible organization (RespOrg), allowing it to verify the identity of the businesses and contact center operators authorized to use toll-free telephone numbers on our RespOrg. This helps ensure that they receive the highest level of attestation under the STIR/SHAKEN framework, which can…
May 12, 2022
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